Privacy policy

Last updated: 23 September 2026

This text is published in several languages. In case of doubt or discrepancy between versions, the English version prevails.

1. Who is the data controller

The controller of your personal data on CASAS.ES is Propalytics Intelligence Ltd., an Irish company registered with the Companies Registration Office under number 822490, with its registered office at 14 Fitzwilliam Square, Dublin 2, D02 W298, Ireland.

For any question about your data, write to privacy@casas.es. We have not appointed a Data Protection Officer; that address is the point of contact for everything related to this policy.

2. What data we process, why, and on what legal basis

We only process the data you give us or that your use of the service generates:

What dataWhyLegal basis (GDPR)
Your email and your answers to the questionnaire, if you subscribeTo send you our newsletter and alerts about properties that match what you are looking forYour consent (Art. 6(1)(a))
Your account data: your email and, if you sign in with Google, the email Google provides to usTo give you access to your account and its featuresPerformance of the service you request (Art. 6(1)(b))
Your claim of a property as yours («This is my home»)To handle your claim and show you the owner dashboardYour consent (Art. 6(1)(a))
The properties you save as favouritesTo keep them in your accountPerformance of the service (Art. 6(1)(b))
Sale prices you choose to share with usTo improve the accuracy of our value estimatesYour consent (Art. 6(1)(a))
The steps you take in our questionnaires and forms during your visit, with a random identifier that is deleted when you close the tabTo measure which steps are completed and where people drop off, so we can improve themOur legitimate interest in improving the service (Art. 6(1)(f))
If you have an account: your activity on CASAS.ES, linked to your accountTo understand how CASAS.ES is used, to improve the service and what we show youOur legitimate interest in improving the service (Art. 6(1)(f)). You can object at any time
Technical connection data (IP address, browser type)To keep the service secure and prevent abuseOur legitimate interest in protecting the service (Art. 6(1)(f))

Measurement of our forms is done in-house, on our own servers, with no third party involved. We explain what we store in your browser in our cookie policy.

A property claim links your identity to a specific home. We handle it with particular care: it is used only for the purpose stated and you can withdraw it at any time.

We do not ask for special categories of data (health, beliefs, ethnic origin, etc.) and we ask you not to send them to us.

3. About automated estimates

CasasValue and the CASAS.ES scores are automated estimates about properties, not about people. We do not make decisions about you based solely on automated processing that produce legal effects or similarly significantly affect you (Art. 22 GDPR).

4. Who we share your data with

We do not sell your data or pass it to third parties for their marketing. To provide the service we use these providers, who process data on our behalf and under contract:

5. Transfers outside the European Union

The data we host with Cloudflare stays in the European Union. Resend and Google (the latter only if you choose to sign in with Google) are in the United States. Those transfers rely on the Standard Contractual Clauses approved by the European Commission and, in addition, on the EU-US Data Privacy Framework for the organisations certified under it. You can ask us for more information at privacy@casas.es.

6. How long we keep your data

7. Your rights

You can exercise at any time your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent without affecting the lawfulness of prior processing. Write to privacy@casas.es; we will reply within one month.

Right to object: where we process your data on the basis of our legitimate interest —for example, to measure how CASAS.ES is used—, you can object at any time by writing to privacy@casas.es, and we will stop.

If you believe we have not handled your data properly, you can lodge a complaint with a supervisory authority. Ours, as we are established in Ireland, is the Data Protection Commission (www.dataprotection.ie). You can also contact the authority of your country of residence; in Spain, the Agencia Española de Protección de Datos (www.aepd.es).

8. Children

CASAS.ES is not aimed at children under 16 and we do not knowingly process their data. If you believe a child has given us data, write to us and we will delete it.

9. Security

All communication with CASAS.ES is encrypted (HTTPS) and access to data is restricted to those who need it to provide the service.

10. Changes to this policy

If we change this policy, we will publish the new version here with its date. If the change is significant, we will let you know by email if we have yours.

Versión en español: Política de privacidad · See also: Legal notice · Cookies